FAQs

  1. 1. How Can I Contact Paving Place?
  2. 2. Where Are Your Stores?
  3. 3. Do Your Prices Include VAT?
  4. 4. How Can I Pay?
  5. 5. How Long Does Delivery Take?
  6. 6. How Do I Know How Much Paving To Order?
  7. 7. What Is Your Returns Policy?

1. How Can I Contact Paving Place?

You can call us on 01543 222 105. Phone lines are open weekdays 8.30am - 5.00pm and on Saturday 9.30am - 12.00pm. Alternatively, you can email us at customerservice@pavingplace.co.uk. You can also write to us at Paving Place, C/O Walter Tipper Ltd, Europa Way, Lichfield, Staffordshire, WS14 9TZ.

2. Where Are Your Stores?

We have a number of stores based around the Midlands. Our head office is in Lichfield but we also have branches in Birmingham, Wolverhampton, Tamworth, Kidderminster, Uttoxeter and Nuneaton.

Each of these stores have different stocks of paving available, so if you would like to see the paving up close or if you would prefer to buy and collect in store, please ring ahead on 01543 222 105 so we can make sure what you need is available.

3. Do Your Prices Include VAT?

Yes, all of our prices listed on the website include VAT

4. How Can I Pay?

At Paving Place we accept payment by Mastercard, Visa, Maestro, Visa Debit or Delta/Connect. You can order 24/7 online or you can place your order over the phone on 01543 222 105. We use WorldPay to process our payments safely and securely.

5. How Long Does Delivery Take?

If you order an item which is marked as being in stock it can take around 2-3 working days. If the item is marked as not being in stock, delivery can take around 3-5 days. When you place your order a member of our sales team will contact you within the next working day to advise you of your estimated delivery date.

See our Delivery page for a full explanation of our delivery service.

6. How Do I Know How Much Paving I Need To Order?

When laying paving, you need to be aware that you’ll need a few extra slabs for cutting. We advise you to allow at least 10% extra for this. All our paving is sold in project packs, so if the packs stated are not suitable for your project please give us a call on 01543 222 105 and we will do our utmost to help you.

7. What Is Your Returns Policy?

Please see our returns page for full information.